Mutual Project Plans (MPPs) are game-changers in complex SaaS sales. By aligning both buyer and seller on clear milestones, responsibilities, and timelines, MPPs turn interest into commitment, unblock internal approvals, and reinforce ROI. I've seen MPPs shorten sales cycles, boost stakeholder alignment, and improve forecast accuracy—making them a must-have for high-ACV and enterprise deals.

"Innovation Hour" is a dedicated session aimed at stimulating creativity and exploring innovative ideas that are not currently on the project roadmap. This meeting is designed to encourage team members to think outside the box and propose novel solutions that could add significant value to the team or product.

The performance improvement meeting aims to address and resolve specific performance issues by understanding the underlying causes and collaboratively developing a plan for improvement. This meeting provides a platform for open discussion about expectations, role clarity, support needs, and obstacles affecting performance.