

Role Mapping Exercise
A Role Map is an essential tool for visualizing the scope of your responsibilities within your current position. It's designed to foster...
Dec 92 min read


Responsibility Matrix
Have you ever found yourself in the midst of a product development process, wondering who exactly is responsible for what? Or perhaps you've faced challenges in decision-making due to unclear roles and responsibilities? If so, you're not alone. This blog post promises to guide you through the effective use of DACI and RACI models in product development, ensuring smoother decision-making processes and clearer roles for your team. By the end of this read, you'll have a solid gr
Aug 223 min read


5 Building Blocks for Scaling Post-Sales Customer Growth & Retention
Moving from reactive to proactive in post-sales to scale -- and focus on customer growth and retention.
Aug 53 min read