The SaaS industry has spent the past few years perfecting the art of usage-based pricing. But as buyers grow more sophisticated and ROI expectations tighten, a new model is emerging: outcome-based pricing.

Are your key performance indicators (KPIs) truly aligned with your business goals? This workshop will guide your team through the process of defining meaningful KPIs that directly support your strategic objectives. By the end, you'll have a clear set of KPIs that align with your business goals and a plan for tracking and achieving them.

Understanding which metrics to track can transform how you evaluate success and make decisions. We will guide you through a focused workshop on choosing the right metrics for B2C e-commerce products, promising actionable insights and strategies to elevate your game.