Task Analysis Grid Workshop
- Deanne Watt
- Aug 21, 2023
- 4 min read
Updated: Jun 28, 2024
Understanding the intricacies of how users interact with your service or product is crucial. The Task Analysis Grid is a strategic tool designed to dissect and analyze the user's journey, offering a granular view of the tasks users undertake before, during, and after interacting with a product. This methodical approach not only highlights areas for improvement but also uncovers opportunities to enhance overall user satisfaction.