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ENGINEERING

Building Early Infrastructure

Monitoring and Logging

Monitoring and logging tools provide visibility into application performance and system health. These tools are essential for identifying issues early and ensuring smooth operations.

Why it's Important
  • Detects performance bottlenecks and bugs before they affect users.

  • Provides actionable insights into system usage and trends.

  • Helps maintain high uptime and reliability.

How to Implement
  • Choose monitoring tools like Datadog, New Relic, or Prometheus.

  • Set up logging systems using ELK Stack (Elasticsearch, Logstash, Kibana) or similar tools.

  • Define key metrics to monitor (e.g., CPU usage, response times, error rates).

  • Create dashboards for real-time visibility into application health.

  • Establish alerting mechanisms for critical events.

Available Workshops
  • Metrics Definition Workshop: Identify the most critical metrics for monitoring application health.

  • Alert Configuration Exercise: Set up alerting thresholds and notifications for key events.

  • Dashboard Building Workshop: Create custom dashboards to visualize performance data.

  • Log Analysis Training: Practice interpreting logs to diagnose and resolve issues.

  • Incident Response Simulation: Conduct mock incidents to test monitoring and alerting effectiveness.

Deliverables
  • Configured monitoring and logging systems.

  • Dashboards for visualizing key metrics.

  • Incident response playbook for addressing alerts.

How to Measure
  • Time taken to detect and resolve incidents.

  • Uptime percentage and error rate trends.

  • Team feedback on the clarity and usefulness of dashboards and alerts.

Real-World Examples

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Netflix

Built custom monitoring tools to ensure smooth streaming services.

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Twitter

Uses real-time monitoring to handle traffic spikes.

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Uber

Implements predictive analytics for performance monitoring and issue prevention.

Get It Right
  • Focus on metrics that directly impact user experience.

  • Regularly update dashboards and alerts as the application evolves.

  • Train the team on interpreting monitoring data.

  • Test monitoring and alerting systems periodically.

  • Continuously refine based on feedback and incident reports.

Don't Make These Mistakes
  • Monitoring too many metrics, leading to noise and alert fatigue.

  • Setting thresholds too low or too high, causing missed alerts or false positives.

  • Neglecting to update monitoring systems as the application changes.

  • Failing to document monitoring setups and practices.

  • Ignoring team feedback on the effectiveness of monitoring tools.

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Provided courtesy of Tricia Ballad, Tech Leader
Disentangled Tech

Fractional Executives

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