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AI PROMPTS

Customer Support

Available Prompts:

42

Conflict Resolution Techniques

Managing Conflicts Over Delayed Bug Fixes

This prompt helps customer support teams create a process for addressing conflicts caused by delays in resolving reported bugs. It focuses on transparency, managing expectations, and maintaining a positive relationship while the issue is resolved.

Knowledge Base Articles

Writing Knowledge Base Articles for Feature How-Tos

This prompt helps customer support teams create detailed knowledge base articles explaining how to use specific software features. The focus is on clarity, actionable steps, and providing context on how the feature solves common customer challenges.

Conflict Resolution Techniques

Resolving Conflicts About Misunderstood Product Limitations

This prompt helps customer support teams create a process to handle conflicts arising from customer misunderstandings about product capabilities or limitations. It focuses on empathetic communication, clarifying expectations, and providing alternative solutions or workarounds.

Knowledge Base Articles

Writing Knowledge Base Articles for New Feature Announcements

This prompt helps customer support teams create knowledge base articles to introduce new software features. It focuses on explaining the feature’s value, guiding users through its setup, and providing examples to showcase its practical applications.

Knowledge Base Articles

Writing Knowledge Base Articles for Account Setup and Onboarding

This prompt helps customer support teams create knowledge base articles to guide users through account setup and onboarding for a software product. It focuses on providing clear steps, addressing potential roadblocks, and ensuring users can get started quickly and effectively.

Knowledge Base Articles

Writing Knowledge Base Articles for Security Best Practices

This prompt helps customer support teams create knowledge base articles that guide users on maintaining security while using the software. It focuses on practical tips, preventative measures, and compliance recommendations to enhance user safety and trust.

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