RISK ASSESSMENT & MANAGEMENT

Risk Management

Airbnb managed risks through strict user verification, a secure payment system, and a comprehensive insurance policy for hosts. They also adapted to legal challenges by working with cities to comply with local regulations.

Failures

Airbnb has faced criticism and legal challenges over its impact on local housing markets and regulatory compliance. They've had to navigate complex legal landscapes and community resistance in various cities.

Lessons Learned

Key lessons include the importance of community building, transparent communication, and proactive engagement with regulatory bodies. Airbnb learned to balance rapid growth with responsible business practices.