RISK ASSESSMENT & MANAGEMENT

Risk Management

Coursera manages risks related to technology, market competition, and academic integrity. It invests in secure, scalable platform infrastructure, actively expands its course catalog to stay competitive, and implements measures to maintain the quality and credibility of its certifications and degrees.

Failures

Challenges for Coursera include navigating the complex landscape of accreditation, ensuring learner engagement and completion rates, and differentiating itself in a crowded EdTech market.

Lessons Learned

Coursera’s journey underscores the importance of quality content, strategic partnerships, and leveraging technology to make education more accessible. It highlights the need for continuous innovation and adaptation to meet learner expectations and industry trends.