Implement safety mechanisms that catch low-confidence or harmful outputs before they reach the user. Clear escalation paths ensure risky scenarios are routed to human oversight or handled gracefully.
Name the Gaps Before They Hurt You
Every AI system has failure modes. Documenting and tracking these proactively helps you manage expectations, prioritize fixes, and improve reliability.
Escalation paths ensure risky, uncertain, or ethically sensitive outputs get reviewed by a human before reaching users. This is critical for maintaining control in high-stakes situations.
When your AI isn’t confident or can't answer appropriately, fallback responses protect both the user experience and system reputation. A thoughtful fallback strategy keeps the product helpful and trustworthy.
Prompt and output filtering is your first line of defense in ensuring safe and appropriate AI interactions. By screening both inputs and outputs, you minimize the risk of harm and build user trust.