BUSINESS STRATEGY
Structure the Team and Operational Setup
Design the Operating Model and Core Processes
Lay out how your company functions day to day. Define workflows, decision-making structures, meeting cadences, and execution rhythms that help teams move fast without breaking alignment.
Why it's Matters
Your operating model turns strategy into day-to-day motion. Without clear processes and decision flows, startups suffer from confusion, misalignment, and endless firefighting. A well-defined operating model empowers teams to executewithout reinventing how things work each week.
What You Need to Do
Define the execution structure — centralized, cross-functional, or hybrid
Establish how decisions are made and work flows between teams
Identify 3–5 key processes that define your operating rhythm
How to Approach It
Choose a primary operating structure that fits your scale
Define meeting cadences, decision-making rights, and cross-team collaboration
Map core business processes (e.g., onboarding, launch cycles, hiring)
Assign process owners and establish review intervals
Deliverables
Operating model overview (diagram or doc)
List of key business processes
Meeting and decision cadences
Team operating principles
How to Tell if You Got It Right
People understand how work flows across the org
Decisions happen at the right level with fewer delays
Onboarding new team members becomes easier
Leaders spend less time untangling operational chaos
What to Watch Out For
Operating model drift as you scale
Teams duplicating efforts or miscommunicating
No one owning how work flows