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Job Location

Customer Understanding

Focus Groups

Focus groups involve moderated discussions with a small group of participants (usually 6-10) to explore their perceptions, opinions, beliefs, and attitudes towards a product, service, concept, or advertisement. This method facilitates interaction among group members, leading to dynamic insights.

BUDGET

2

/5

Focus groups can be relatively expensive due to participant incentives, venue costs, and the need for skilled moderators

EFFORT

2

/5

Organizing and conducting focus groups is quite effort-intensive, involving detailed planning and post-session analysis

IMPACT

4

/5

Provides rich, qualitative insights that can significantly influence product and marketing strategies

PRODUCT LIFECYCLE STAGE

Concept Validation, Market Understanding

GOALS

  • Explore Attitudes and Ideas: Gather diverse perspectives and explore group dynamics in reactions to concepts or products.

  • Validate Hypotheses: Test and validate assumptions about user needs, preferences, and behavior patterns.

  • Generate New Ideas: Use group interaction to generate creative insights and solutions.

IMPLEMENTATION

  1. Define Objectives: Determine the specific insights you are looking to obtain.

  2. Recruit Participants: Select participants who reflect the demographics of your target market.

  3. Develop Discussion Guide: Prepare a list of topics and questions to guide the discussion.

  4. Choose a Moderator: Appoint an experienced moderator to lead the session and keep discussions on track.

  5. Conduct the Session: Execute the focus group, ensuring to capture all discussions either through notes or recordings.

  6. Analyze and Report: Transcribe discussions and analyze the data to identify key themes, contrasts, and consensus areas.

  7. Apply Insights: Utilize the findings in product development, marketing strategies, or further research.

TIPS FOR TESTING THE RESEARCH

  • Mock Session: Run a practice session with colleagues to refine the discussion guide and moderating approach.

  • Adaptive Moderation: Be prepared to adapt the discussion flow based on the group's dynamics and emergent topics.

  • Participant Comfort: Ensure a comfortable environment to encourage open and honest discussion.

AI PROMPT

Attached is a compiled a transcript from a recent focus group discussing our new product concept. Can you analyze this and highlight the main themes and any divergent opinions?

EXAMPLE

A software company considering updates to its graphic design platform conducted focus groups with designers to discuss potential new features. The discussions revealed a strong interest in collaboration tools, which were not initially a focus of the update. This insight led to a pivot in the development process to incorporate these tools, greatly enhancing the product's appeal and functionality.

Stay tuned for an upcoming template.

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