PUBLIC RELATIONS
PR Fundamentals
Journalism Etiquette & Ethics
How to Think Like a Journalist and Spot a Story
Why This Matters
Building credibility with journalists requires understanding how they operate — respecting their time, their role, and the boundaries between PR and journalism.
Founder's Point of View
As a founder, you’re often your company’s spokesperson. Every interaction with a reporter shapes your reputation. Journalists are not your marketing team; they serve their audience first. Respecting deadlines, being transparent, and avoiding “pay-for-play” traps not only increases your odds of coverage but also builds long-term trust that pays off over years, not just one news cycle.
Overview
Good PR isn’t just about getting attention—it’s about becoming a reliable, credible source. Journalists work under pressure, often receiving hundreds of pitches each week. To stand out, you need to respect their process and maintain ethical boundaries.
Key principles include:
- Truth and accuracy – don’t exaggerate claims or spin numbers, as errors damage credibility
- Timeliness – respond quickly to requests and respect deadlines
- Transparency – disclose conflicts of interest and avoid undisclosed pay-for-play arrangements
- Respect – be courteous, concise, and recognize journalists’ independence from your brand
Founders who understand these values are far more likely to earn repeat coverage. When you position yourself as a helpful, responsive partner—not a pushy self-promoter—you build relationships that last across publications, beats, and even career moves.
Key Actions to Take
- Understand key journalism values (truth, timeliness, transparency)
- Respect deadlines and avoid “pay-to-play” unless it’s clearly disclosed
- Respond promptly and honestly to media requests
- Treat journalists as long-term partners, not transactional contacts
Metrics
Media response rate (time to reply to journalist requests)
Return coverage (journalists quoting you again)
Sentiment of coverage (positive, neutral, negative)
Examples
A startup founder replies to a last-minute reporter request within hours, providing clear data and quotes that land them in a national story
A SaaS CEO follows up quickly with a correction after sharing a flawed statistic, strengthening trust with the journalist for future opportunities
Tools
Journalist research: Cision, MuckRack, Anewstip (paid) + Google News, LinkedIn (free)
Media request alerts: HARO/Connectively, Qwoted (paid/limited free) + Twitter/X journalist calls (free)
Coverage tracking (tone & accuracy): Meltwater, Brandwatch (paid) + manual sentiment analysis in Sheets (free)
Optional Assets
- Media conduct guidelines for your team
- Outreach email templates based on ethical best practices
- Journalist do/don’t list (internal)
Pro Tips
Be a resource, not just a pitch. Reporters will appreciate your support, which can generate a positive long-term relationship.
Don't Make These Mistakes
No researching a reporter's beat or past coverage
Repeatedly pitching any reporter without a response
Expecting journalists to write promotional content
Offering payment or perks in exchange for coverage