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PRODUCT MARKETING

Positioning & Messaging Strategy

Positioning Framework

A positioning framework provides a structured way to define how your product is perceived in the market. It clarifies who your product is for, what makes it unique, and why it matters. A strong positioning framework ensures that your messaging is clear, consistent, and compelling across all marketing and sales efforts.

Why it's Important
  • Aligns internal teams on a unified market narrative.

  • Helps customers quickly understand your product’s value.

  • Differentiates your product from competitors.

  • Guides marketing and sales teams in crafting compelling messaging.

  • Ensures consistent brand communication across all channels.

How to Implement
  • Identify your target customer (ICP & personas).

  • Define the problem you solve for them.

  • Clarify your product category and where you fit in the market.

  • Highlight your unique differentiators and why you’re better.

  • Craft a concise positioning statement that integrates all these elements.

Available Workshops
  • Positioning Statement Development to refine core messaging.

  • Competitive Mapping to visualize where you stand in the market.

  • Customer Problem & Solution Brainstorming to ensure relevance.

  • Differentiation Workshop to refine unique value propositions.

  • Stakeholder Alignment Sessions to ensure company-wide consistency.

Deliverables
  • A positioning framework document summarizing target audience, problem, solution, and differentiation.

  • A positioning statement (clear, concise, and compelling).

  • A brand tagline or key messaging phrase.

How to Measure
  • Increased brand recall and recognition among customers.

  • Improved win rates in competitive deals.

  • More engagement with brand messaging (CTR, time on page, etc.).

  • Better alignment between marketing, sales, and product teams.

Real-World Examples

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Tesla

Positioned as a premium, sustainable alternative to gas-powered vehicles.

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Zoom

Positioned as the easiest and most reliable way to conduct video meetings.

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Notion

Positioned as an all-in-one workspace replacing multiple productivity tools.

Get It Right
  • Keep it clear, concise, and customer-focused.

  • Ensure it highlights real differentiators.

  • Validate positioning with customer feedback.

  • Align messaging across all internal and external communications.

  • Revisit and refine as market conditions evolve.

Don't Make These Mistakes
  • Being too vague or generic (e.g., “We make work better”).

  • Overcomplicating with too many messages.

  • Ignoring customer validation in the process.

  • Using internal jargon that doesn’t resonate with customers.

  • Failing to update positioning as the market changes.

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Provided courtesy of Catherine St Clair, Product Marketing Manager, St Clair GTM Consulting

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