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PRODUCT MARKETING

Go-to-Market & Launch Planning

Launch Tiers

Not all launches are the same—some require a full-scale rollout, while others are more iterative. Defining launch tiers helps prioritize resources and set clear expectations for stakeholders.

Why it's Important
  • Helps allocate the right level of resources and effort for each launch.

  • Aligns teams on expectations and goals for different types of launches.

  • Reduces risk by allowing phased rollouts when necessary.

  • Improves stakeholder communication and planning.

How to Implement
  • Categorize launch types: Beta, Soft Launch, Full Launch.

  • Categorize launch size based on business impact (Tier 1, 2, 3) with small launches bundled together.

  • Define criteria for each tier (audience size, market readiness, complexity, business impact).

  • Assign team responsibilities and required resources per launch tier.

  • Establish success metrics for each tier.

Available Workshops
  • Launch Tier Definition Workshop to categorize launches based on impact.

  • Stakeholder Alignment Session to clarify expectations.

  • Risk Assessment Workshop to anticipate challenges.

  • Beta Testing Planning to refine a phased approach.

  • Launch Scenario Planning for potential outcomes.

  • Internal Readiness Checklist Review to ensure alignment.

Deliverables
  • Launch tier framework with criteria for each type.

  • Resource allocation plan based on launch complexity.

  • Launch roadmap for upcoming product releases.

How to Measure
  • Successful execution of each launch tier based on goals.

  • Stakeholder alignment and preparedness through feedback surveys.

  • Resource efficiency metrics comparing effort vs. impact.

Real-World Examples

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Facebook (Meta)

Launched new features via beta testing within specific user groups before a full release.

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Apple

Uses big-bang full launches for new iPhones with global marketing campaigns.

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Netflix

Tests new features in select markets before rolling out globally.

Get It Right
  • Clearly define launch objectives per tier.

  • Align internal teams on the level of effort needed.

  • Use beta launches to test and refine before full release.

  • Consider regional vs. global launch strategies.

  • Ensure support teams are prepared for new launches.

Don't Make These Mistakes
  • Treating every launch as a full-scale release.

  • Failing to define success metrics per launch type.

  • Ignoring stakeholder alignment before launching.

  • Overcomplicating launch tier definitions.

  • Not iterating based on beta or soft launch feedback.

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Provided courtesy of Catherine St Clair, Product Marketing Manager, St Clair GTM Consulting

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