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PRODUCT MARKETING

Research & Market Insights

Competitive Research

Competitive research helps you understand how your product compares to others and where you can differentiate.

Why it's Important
  • Identifies your unique value proposition.

  • Uncovers gaps in the market.

  • Helps anticipate competitor moves.

  • Improves sales and positioning strategies.

How to Implement
  • Analyze competitor pricing, messaging, and features.

  • Conduct SWOT analysis of major competitors.

  • Read customer reviews of competitors to identify pain points.

  • Track competitor funding and product launches.

  • Engage in mystery shopping to experience competitor offerings.

Available Workshops
  • Competitor SWOT Analysis to identify strengths and weaknesses.

  • Feature Matrix to compare products side by side.

  • Objection Handling Workshop to address competitor strengths.

  • Customer Review Mining to find dissatisfaction gaps.

  • Positioning Strategy Session to refine differentiation.

Deliverables
  • Competitive analysis report.

  • Feature comparison matrix.

  • Positioning differentiation summary.

  • Key insights for sales and marketing teams.

How to Measure
  • Market share growth compared to competitors.

  • Customer win/loss analysis in competitive deals.

  • Improved conversion rates after refining differentiation.

Real-World Examples

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Apple vs Samsung

Apple differentiates on ecosystem lock-in and design, while Samsung competes on hardware specs.

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Zoom vs Microsoft

Zoom initially won on ease of use, but Microsoft leveraged enterprise integration.

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Notion vs. Evernote

Notion capitalized on Evernote’s stagnation by offering a more flexible workspace.

Get It Right
  • Focus on differentiation rather than imitation.

  • Continuously update research as competitors evolve.

  • Identify indirect competitors who may enter your space.

  • Use real customer feedback, not assumptions.

  • Align research findings with your product strategy.

Don't Make These Mistakes
  • Copying competitors instead of innovating.

  • Failing to update research regularly.

  • Underestimating indirect competition.

  • Relying solely on feature comparisons without considering customer experience.

  • Overlooking pricing strategy in competitive analysis.

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Provided courtesy of Catherine St Clair, Product Marketing Manager, St Clair GTM Consulting

Fractional Executives

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