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PRODUCT MARKETING

Positioning & Messaging Strategy

Competitive Differentiation

Competitive differentiation defines what sets your product apart from alternatives in the market. It clarifies why your solution is the best choice for your target audience.

Why it's Important
  • Prevents customers from seeing your product as interchangeable with competitors.

  • Helps justify pricing and premium positioning.

  • Strengthens sales and marketing efforts with clear differentiation points.

How to Implement
  • Identify direct and indirect competitors.

  • Conduct a feature and benefits comparison.

  • Pinpoint unique strengths that competitors don’t have.

  • Position these strengths in a way that resonates with your ICP.

Available Workshops
  • Competitor SWOT Analysis to identify opportunities.

  • Differentiation Matrix to map where your product stands out.

  • Objection Handling Roleplay to practice positioning against competitors.

  • Customer Review Mining to find gaps competitors aren’t addressing.

Deliverables
  • A competitive differentiation report.

  • A battle card for sales teams.

  • A positioning statement that highlights differentiation.

How to Measure
  • Win/loss rates in competitive deals.

  • Changes in customer perception through surveys.

  • Increase in conversions after refining messaging.

Real-World Examples

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Tesla vs. Gas Cars

Differentiated by its autonomous driving and sustainability.

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Zoom vs. Microsoft Teams

Initially won on ease of use and simplicity.

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Apple vs. Android

Apple differentiates through its ecosystem and premium experience.

Get It Right
  • Focus on customer-perceived value, not just features.

  • Leverage real customer feedback to validate differentiation.

  • Ensure differentiation is sustainable and defensible.

Don't Make These Mistakes
  • Copying competitors instead of innovating.

  • Focusing on differentiation that doesn’t matter to customers.

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Provided courtesy of Catherine St Clair, Product Marketing Manager, St Clair GTM Consulting

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