This collection of metrics cards offers detailed insights into key software development metrics, showcasing methods for improvement, real-world examples, and departmental utilization. By focusing on these metrics, product teams can strategically drive growth, enhance product quality, and optimize user engagement, ensuring sustained success in a competitive landscape.

CLTV represents the total amount of money a customer is expected to spend on your products or services during their relationship with your company. This metric helps businesses understand the value a customer contributes over time.

MRR tracks the total predictable revenue that a business expects to receive every month from its subscribed customers. It is a vital metric for companies with subscription-based business models, providing a clear view of steady income streams.

Attrition Rate, also known as turnover rate, measures the percentage of employees who leave an organization over a specific period, whether voluntarily or involuntarily. It is crucial for assessing employee retention and organizational stability.

ARR represents the predictable and recurring revenue generated by customers over a one-year period. This metric is essential for businesses with subscription-based models as it provides a long-term view of revenue stability and growth.

Productivity Rate is a measure of the efficiency and effectiveness with which employees complete tasks and achieve goals within a given timeframe. It is crucial for evaluating workforce performance and optimizing operational processes.

Employee Satisfaction measures the extent to which employees are content with their jobs, including aspects of their work environment, relationships with colleagues and supervisors, and their roles within the organization. This metric is crucial for assessing workplace morale, productivity, and employee retention.