Launch Checklist
Utilizing a comprehensive software launch checklist ensures a seamless and successful product launch. It helps teams stay organized, prioritize critical tasks, and maintain clear communication across departments. By following this detailed guide, companies can mitigate risks, enhance user satisfaction, and achieve their launch goals effectively.
Available Patterns:
77
Must Have
Privacy Inquiry Management
30-45 days
Establishing a process for effectively managing data protection and privacy inquiries from users. This includes setting up systems to handle requests related to data access, correction, deletion, and other privacy-related concerns in compliance with regulations such as GDPR, CCPA, and others.
R
Legal, Customer Support
A
Compliance
C
IT, Product Management, Marketing
I
Executive Team, Operations, Sales
Must Have
Marketing Legal Review
15-30 days
Reviewing all marketing materials to ensure they comply with legal standards and regulations, including advertising laws, intellectual property rights, and consumer protection laws. This helps prevent legal issues and ensures truthful and transparent communication with potential customers.
R
Marketing, Legal
A
Legal
C
Compliance, Product Management
I
Executive Team, Sales, Customer Support
Must Have
Regulatory Compliance
60-90 days
Ensuring that the software product complies with all applicable regulations, industry standards, and legal requirements. This includes data privacy laws, security standards, accessibility guidelines, and other relevant regulations.
R
Legal, Compliance, Product Management, Engineering
A
Legal
C
IT, Customer Support, Marketing
I
Executive Team, Operations, QA, Sales
Must Have
License and Permissions
45-60 days
Obtaining all necessary licenses and permissions required for the legal use of third-party software, content, patents, trademarks, and any other protected materials. This ensures the product's compliance with intellectual property laws and prevents potential legal disputes.
R
Legal, Compliance, Product Management
A
Legal
C
Engineering, Marketing
I
Executive Team, Operations, Customer Support, Sales
Must Have
Policy Review
30-45 days
Regularly reviewing and updating the terms of service (TOS) and privacy policy to ensure they are current, clear, and compliant with relevant laws and regulations. This process involves legal review, stakeholder input, and communication of changes to users.
R
Legal, Compliance, Product Management
A
Legal
C
Customer Support, Marketing, IT
I
Executive Team, Operations, Sales
Must Have
Issue Escalation Process
15-30 days
Developing a structured process for escalating and resolving customer issues to ensure timely and effective handling of problems that cannot be resolved at the initial support level. This includes defining clear escalation paths, roles, and responsibilities.
R
Customer Support, IT
A
Customer Support
C
Product Management, Engineering
I
Executive Team, Operations, QA, Marketing