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Must Have

60-90 days

KPI & Success Metrics

Establishing measurable indicators and goals to track the performance and impact of the product. These metrics help assess whether the product meets its objectives and guides decision-making throughout the product lifecycle.

IMPLEMENTATION

  • Identify key areas of performance that are critical to the product’s success (e.g., user acquisition, engagement, retention, revenue).

  • Define specific, measurable, achievable, relevant, and time-bound (SMART) metrics for each area.

  • Align KPIs with overall business objectives and the product vision.

  • Use analytics tools to track and measure these metrics.

  • Communicate KPIs and success metrics to all stakeholders.

  • Regularly review and adjust metrics based on performance and feedback.

TIPS 

  • Involve stakeholders in the process to ensure alignment and buy-in.

  • Choose metrics that provide actionable insights and are easy to measure.

  • Focus on a balanced set of metrics to avoid overemphasizing one aspect of performance.

  • Use benchmarks and industry standards to set realistic targets.

  • Continuously monitor and refine KPIs as the product evolves and new data becomes available.

WHY IMPORTANT

Important for measuring success, identifying areas for improvement, and guiding strategic decisions.

R

Product Management, Analytics

A

Product Management

C

Executive Team, Marketing, Sales, Customer Support, Engineering

I

Stakeholders, Company

Fractional Executives

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