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Must Have

30-60 days, Ongoing

Bug Tracking & Resolution

Systematically identifying, recording, prioritizing, and fixing bugs and issues found in the product to ensure a stable and high-quality release. This involves using tracking tools to manage the lifecycle of each issue from discovery to resolution.

IMPLEMENTATION

  • Choose a robust bug tracking tool (e.g., Jira, Bugzilla, Trello) to log and manage bugs.

  • Establish a standardized process for reporting bugs, including required information (e.g., steps to reproduce, severity, screenshots).

  • Categorize and prioritize bugs based on their impact on the product and users.

  • Assign bugs to relevant team members for resolution based on expertise and workload.

  • Conduct regular bug triage meetings to review and prioritize the bug backlog.

  • Track the status of each bug through its lifecycle, from identification to verification and closure.

  • Ensure that resolved bugs are verified through regression testing to confirm the fix.

  • Maintain clear communication with stakeholders about critical issues and their status.

  • Document resolutions and share learnings to prevent recurrence of similar issues.

TIPS 

  • Encourage a culture of proactive bug reporting and transparency within the team.

  • Use detailed and reproducible bug reports to facilitate faster resolution.

  • Regularly review and update the prioritization criteria to reflect changing project needs.

  • Integrate bug tracking with development workflows (e.g., CI/CD pipelines) for seamless management.

  • Celebrate milestones and progress in bug resolution to maintain team motivation.

WHY IMPORTANT

Essential for maintaining product quality and user satisfaction by addressing issues promptly.

R

QA, Engineering

A

QA

C

Product Management, UI/UX Design

I

Executive Team, Customer Support, Operations

Fractional Executives

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