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User Acquisition

Voice of the Customer

Cross-Promotion

Cross-promotion with other apps or software in the same niche involves collaborating with complementary products or services to promote each other's offerings to shared audiences. This strategy leverages the existing user base of partner apps to increase brand visibility, acquire new users, and drive mutual growth.

OBJECTIVES

  • Expand brand reach and exposure by tapping into partner's user base.

  • Drive app downloads, registrations, and usage through cross-promotional efforts.

  • Enhance brand credibility and trust by association with reputable partners.

  • Create synergistic marketing campaigns that offer added value to both partners' users.

BENEFITS

  • Access to a larger and more targeted audience through partner's user base.

  • Cost-effective marketing strategy by sharing resources and promotional efforts.

  • Increased app installs, user engagement, and retention through cross-promotion.

  • Opportunities for cross-selling, upselling, and bundling of complementary apps or services.

CHALLENGES

  • Finding suitable partners with complementary apps or software and aligned target audiences.

  • Establishing mutually beneficial terms and agreements for cross-promotion.

  • Coordinating promotional efforts and ensuring consistency across partners' messaging and branding.

  • Measuring and attributing the impact of cross-promotional campaigns on key performance metrics.

EFFORT

6

Moderate effort required for partner identification, negotiation, campaign planning, and coordination

VALUE

8

High value potential for expanding app reach, driving user acquisition and engagement through shared audiences

WORKS BEST WITH

B2B, B2C, B2B2C, SaaS

IMPLEMENTATION

  1. Identify potential partners with complementary apps or software that target similar or overlapping audiences.

  2. Reach out to potential partners to propose cross-promotion opportunities, highlighting the mutual benefits of the partnership.

  3. Collaborate on joint marketing campaigns, promotions, or events that offer added value to both partners' users.

  4. Coordinate promotional efforts, including in-app placements, push notifications, and email campaigns, across both partners' platforms.

  5. Monitor campaign performance and track key metrics to evaluate the effectiveness of the cross-promotion.

  6. Maintain communication and nurture the relationship with partners to explore ongoing cross-promotional opportunities.

HOW TO MEASURE

  • Increase in app downloads, registrations, and usage attributed to cross-promotional efforts.

  • App store ranking and visibility improvements resulting from increased downloads and engagement.

  • Engagement metrics such as app opens, sessions, and in-app purchases from cross-promotion campaigns.

  • Customer feedback and satisfaction from shared users participating in cross-promotional offers.

REAL-WORLD EXAMPLE

Company: FitTrack Fitness App (B2C) 


Implementation:

  1. FitTrack Fitness App identified a partner, MealMate Meal Planning App, with a shared target audience interested in health and fitness.

  2. They proposed a cross-promotion to collaborate on a joint marketing campaign promoting healthy eating and exercise.

  3. FitTrack offered special discounts and incentives for MealMate users who download and register on the fitness app, while MealMate provided discounts for FitTrack users who sign up for their meal planning service.

  4. Both partners promoted the cross-promotion through their respective apps, including in-app banners, push notifications, and email newsletters.

  5. FitTrack and MealMate tracked user engagement and conversions from the cross-promotion, analyzing key metrics such as app downloads, registrations, and in-app purchases. 

Outcome:

  • The cross-promotion resulted in a significant increase in app downloads and registrations for both FitTrack Fitness App and MealMate Meal Planning App.

  • FitTrack and MealMate saw higher user engagement and retention as a result of offering added value and incentives through the cross-promotion.

  • The collaboration strengthened brand loyalty and affinity among shared users, driving long-term growth and success for both partners in the health and wellness niche.

Fractional Executives

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