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ENGINEERING

Managing Engineering Operations

Handling Technical Debt

Managing technical debt is critical for maintaining agility and ensuring long-term scalability. Proactively addressing it prevents disruptions and supports consistent innovation.

Why it's Important
  • Improves code quality and system reliability.

  • Reduces long-term maintenance costs.

  • Enables the team to deliver features faster by minimizing friction.

How to Implement
  • Conduct regular audits to identify and document technical debt.

  • Prioritize technical debt based on its impact on user experience and future development.

  • Allocate time in each sprint to address high-priority issues.

  • Use AI-driven tools to identify code quality issues, such as SonarQube or DeepCode.

  • Foster a culture where addressing technical debt is seen as a shared responsibility.

Available Workshops
  • Debt Prioritization Workshop: Rank technical debt items based on impact and urgency.

  • Codebase Analysis Session: Use tools to identify problematic code areas and dependencies.

  • Refactoring Practice Exercise: Focus on improving a small, high-impact section of the codebase.

  • Retrospective on Debt Causes: Identify practices or decisions that led to technical debt and discuss prevention strategies.

  • Continuous Improvement Workshop: Plan long-term strategies to reduce and avoid debt.

Deliverables
  • Documented list of technical debt items with priorities.

  • Refactored code addressing high-impact issues.

  • Guidelines for preventing future technical debt.

How to Measure
  • Reduction in the number of reported bugs.

  • Improved system performance and reliability metrics.

  • Faster delivery of new features or changes.

Real-World Examples

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Slack

Dedicated engineering resources to proactively reduce technical debt during high-growth phases.

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Etsy

Implemented a "debt week" where engineers focused solely on resolving technical debt.

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Shopify

Regularly revisits legacy code to ensure it scales with the platform’s growth.

Get It Right
  • Continuously identify and document technical debt.

  • Address the most impactful issues first.

  • Balance new feature development with debt reduction.

  • Use automation tools to identify potential problems early.

  • Include technical debt discussions in sprint planning.

Don't Make These Mistakes
  • Ignoring technical debt until it becomes critical.

  • Over-prioritizing new features at the expense of stability.

  • Addressing low-impact debt while ignoring high-priority issues.

  • Failing to allocate regular time for debt resolution.

  • Allowing technical debt to accumulate without tracking it.

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Provided courtesy of Tricia Ballad, Tech Leader
Disentangled Tech

Fractional Executives

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