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ENGINEERING

Preparing for Rapid Growth

Cultural Scaling

As the team grows, scaling culture ensures that core values and mission remain intact. A strong, adaptable culture fosters collaboration, innovation, and alignment during rapid expansion.

Why it's Important
  • Maintains team cohesion and morale as the company expands.

  • Attracts and retains talent aligned with company values.

  • Encourages collaboration and innovation across larger teams.

How to Implement
  • Document and communicate the company’s mission, vision, and values.

  • Introduce rituals or traditions that reinforce the culture, such as all-hands meetings or hackathons.

  • Train leaders to model and promote cultural values.

  • Use surveys and feedback sessions to understand team sentiment and adapt as needed.

  • Recognize and reward behaviors that align with cultural values.

Available Workshops
  • Core Values Alignment Workshop: Revisit and refine company values with input from the team.

  • Cultural Onboarding Session: Train new hires on the company’s culture and values.

  • Leadership Development Workshop: Equip leaders with tools to model and promote culture.

  • Team Sentiment Survey and Analysis: Gather and analyze feedback on cultural health.

  • Hackathon or Innovation Day: Foster collaboration and creativity across the growing team.

Deliverables
  • Documented mission, vision, and values.

  • Leadership training materials focused on cultural alignment.

  • Scheduled rituals or events that reinforce culture.

How to Measure
  • Team satisfaction scores from surveys and feedback sessions.

  • Retention rates of new hires and existing team members.

  • Participation and engagement in cultural events and rituals.

Real-World Examples

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Zappos

Embedded its core values into hiring, onboarding, and daily operations.

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Netflix

Maintained a culture of freedom and responsibility as it scaled globally.

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Spotify

Fostered a strong team identity through its tribe and squad structure.

Get It Right
  • Clearly define and communicate cultural values.

  • Involve the team in shaping the evolving culture.

  • Regularly gather feedback and adapt cultural practices as needed.

  • Train leaders to actively promote and model cultural values.

  • Recognize and celebrate behaviors that align with the culture.

Don't Make These Mistakes
  • Allowing culture to evolve passively without guidance.

  • Ignoring team feedback on cultural issues.

  • Failing to adapt culture to suit a larger, more diverse team.

  • Assuming early-stage culture will scale without changes.

  • Overloading new hires with cultural expectations without proper onboarding.

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Provided courtesy of Tricia Ballad, Tech Leader
Disentangled Tech

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