DESIGN
Implementation Review
Test Usability and Functionality
Usability and functionality testing ensures the product delivers a seamless user experience and that all features work as intended.
Why it's Important
Confirms the product meets user expectations.
Reduces risk by identifying bugs or usability issues.
Ensures a high-quality experience for all users.
How to Implement
Conduct Usability Tests: Observe users performing key tasks.
Simulate Real Scenarios: Test the product in real-world conditions (e.g., low bandwidth).
Validate Functionality: Check that all features operate correctly.
Test for Accessibility: Use tools and manual testing to ensure compliance with WCAG standards.
Iterate Based on Findings: Address issues and retest until resolved.
Available Workshops
Usability Testing Sessions: Observe users navigating the implemented product.
Error Handling Workshops: Test how the product responds to errors or edge cases.
Cross-Browser Testing Labs: Validate functionality across browsers and devices.
Accessibility Audits: Ensure compliance with accessibility standards.
Retrospective Reviews: Reflect on what worked and what didn’t in the testing process.
Deliverables
Usability testing report.
Bug and issue tracker.
Accessibility compliance checklist.
How to Measure
Success rates for completing core user tasks.
Number of bugs or issues resolved.
Accessibility compliance ratings.
Real-World Examples
Zoom
Refined meeting setup and screen-sharing features through rigorous usability testing.
Google Maps: Validates route navigation features for accessibility and accuracy.
Netflix
Ensures playback functionality works across a wide range of devices.
Get It Right
Focus on both primary and secondary user tasks.
Include diverse user groups in testing.
Simulate edge cases and unexpected behaviors.
Address all critical issues before launch.
Retest fixes to confirm resolution.
Don't Make These Mistakes
Skipping accessibility testing.
Overlooking minor bugs that could affect the user experience.
Testing only in ideal conditions.
Ignoring feedback from usability tests.
Assuming all functionality will work as intended without verification.