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DESIGN

Scaling and Getting Help

Cultivate a Data-Aware Culture Across Your Team

Data shouldn’t live with one person—it should live in your culture. This section helps you make data fluency and curiosity a team-wide habit, so that everyone, from sales to design, is empowered to ask questions and take informed action.

Why it's Important
  • Makes data part of every decision, not just leadership dashboards.

  • Increases accountability and ownership of results.

  • Builds company-wide agility through faster feedback cycles.

  • Prevents silos and over-reliance on “data people.”

  • Enables long-term scale through shared systems and language.

How to Implement
  • Provide context with every metric: what it means, why it matters.

  • Host regular “data spotlight” sessions or lightning talks.

  • Assign each team a few core metrics to own.

  • Add “what did the data say?” to product and marketing discussions.

  • Encourage team members to build and present simple dashboards.

  • Celebrate insights, not just big wins.

  • Embed data into rituals: standups, retros, reviews.

Available Workshops
  • Data Fluency Quiz: Team challenge on key metrics and terms.

  • Metrics Spotlight Rotation: Each team member presents one insight per week.

  • Insight Celebration Wall: Share small but meaningful learnings.

  • Dashboard Building Jam: Build a report live in 30 minutes.

  • Cross-Team Metric Swap: Marketing interprets product data and vice versa.

  • “Data Curiosity” Slack Thread: Share trends, surprises, and questions.

Deliverables
  • List of team-owned metrics with definitions.

  • Internal wiki or Notion hub of key dashboards and tools.

  • Calendar of recurring data rituals (spotlights, reviews, challenges).

  • Slack or email summary of key insights weekly.

  • Scorecard for data fluency training or onboarding.

How to Measure
  • % of team members using dashboards weekly.

  • Participation rate in data rituals or reviews.

  • Self-reported confidence with key metrics.

  • % of data-driven decisions made by non-technical teams.

  • Average time to insight across departments.

  • Reduction in “can you pull this for me?” requests to the data team.

Real-World Examples

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Shopify

Encouraged all employees to explore data through custom dashboards and workshops.

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Culture Amp

Gamified internal metrics ownership by giving teams scorecards.

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Notion

Rotated data responsibilities across PMs and designers to foster literacy.

Get It Right
  • Make it easy to access and interpret data.

  • Celebrate curiosity and questions, not just perfect answers.

  • Use stories and visuals to explain numbers.

  • Reinforce behavior through repetition and rituals.

  • Model data-driven thinking at the leadership level.

Don't Make These Mistakes
  • Treating data as “someone else’s job.”

  • Making dashboards that are too complex to use.

  • Avoiding training because it feels too early-stage.

  • Ignoring team feedback about confusing metrics.

  • Celebrating output without asking if it moved the numbers.

Fractional Executives

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