DESIGN
Scaling and Getting Help
Cultivate a Data-Aware Culture Across Your Team
Data shouldn’t live with one person—it should live in your culture. This section helps you make data fluency and curiosity a team-wide habit, so that everyone, from sales to design, is empowered to ask questions and take informed action.
Why it's Important
Makes data part of every decision, not just leadership dashboards.
Increases accountability and ownership of results.
Builds company-wide agility through faster feedback cycles.
Prevents silos and over-reliance on “data people.”
Enables long-term scale through shared systems and language.
How to Implement
Provide context with every metric: what it means, why it matters.
Host regular “data spotlight” sessions or lightning talks.
Assign each team a few core metrics to own.
Add “what did the data say?” to product and marketing discussions.
Encourage team members to build and present simple dashboards.
Celebrate insights, not just big wins.
Embed data into rituals: standups, retros, reviews.
Available Workshops
Data Fluency Quiz: Team challenge on key metrics and terms.
Metrics Spotlight Rotation: Each team member presents one insight per week.
Insight Celebration Wall: Share small but meaningful learnings.
Dashboard Building Jam: Build a report live in 30 minutes.
Cross-Team Metric Swap: Marketing interprets product data and vice versa.
“Data Curiosity” Slack Thread: Share trends, surprises, and questions.
Deliverables
List of team-owned metrics with definitions.
Internal wiki or Notion hub of key dashboards and tools.
Calendar of recurring data rituals (spotlights, reviews, challenges).
Slack or email summary of key insights weekly.
Scorecard for data fluency training or onboarding.
How to Measure
% of team members using dashboards weekly.
Participation rate in data rituals or reviews.
Self-reported confidence with key metrics.
% of data-driven decisions made by non-technical teams.
Average time to insight across departments.
Reduction in “can you pull this for me?” requests to the data team.
Real-World Examples
Shopify
Encouraged all employees to explore data through custom dashboards and workshops.
Culture Amp
Gamified internal metrics ownership by giving teams scorecards.
Notion
Rotated data responsibilities across PMs and designers to foster literacy.
Get It Right
Make it easy to access and interpret data.
Celebrate curiosity and questions, not just perfect answers.
Use stories and visuals to explain numbers.
Reinforce behavior through repetition and rituals.
Model data-driven thinking at the leadership level.
Don't Make These Mistakes
Treating data as “someone else’s job.”
Making dashboards that are too complex to use.
Avoiding training because it feels too early-stage.
Ignoring team feedback about confusing metrics.
Celebrating output without asking if it moved the numbers.